Refund Policy
We want you to be completely satisfied with your TextToolz experience.
Our Refund Policy
At TextToolz, we stand behind our services and want you to be completely satisfied with your purchase. If you're not happy with your subscription for any reason, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all paid subscriptions. If you're not satisfied with your TextToolz Pro or Enterprise plan within the first 30 days of your subscription, we'll provide a full refund.
How to Request a Refund
To request a refund, please contact our support team at support@texttoolz.com or through our contact page.
Processing Time
Once we receive your refund request, we will process it within 5-7 business days. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear on your bank or credit card statement, depending on your financial institution.
Exceptions
Please note the following exceptions to our refund policy:
- Refunds are not available for subscription renewals. We will send a reminder email before your subscription renews.
- Refunds are only available for the initial purchase of a premium plan.
- No refunds will be issued for requests made after the 30-day period.
- Refunds do not apply to any custom development work or enterprise plans, which are governed by a separate agreement.
Contact Information
If you have any questions about our Refund Policy, please contact us at support@texttoolz.com or through our contact page.
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